Betviza Privacy Policy – Your Data, Our Responsibility

Betviza.ws ("betviza", "we", "us") takes your privacy very seriously. This Privacy Policy explains what information we collect about you when you use our website or app, how we use that information, and the steps we take to keep it secure.

By registering on or using the betviza platform, you are considered to have agreed to this Privacy Policy. If you do not agree, please refrain from using our services.

This Privacy Policy governs our Terms & Conditionsshould be read alongside this document. Together, both form the complete framework governing the relationship between betviza and you.

Betviza collects the following types of information:

Personal Identity Information

• Full Name & Date of Birth
• Mobile Number & Email Address
• Current and permanent address
• National ID or passport number (for KYC verification)

Financial Information

• Mobile banking number (bKash, Nagad, Rocket)
• Bank account number (if applicable)
• Transaction History & Amounts

Usage Data

• Login Times & Frequency
• Betting History & Preferred Markets
• Device Type & Operating System
• IP Address & Geolocation
• Cookies & Session Data

Betviza collects your information through the following methods:

• Directly from you: Through registration forms, the KYC verification process, deposit and withdrawal forms, and communications with our support team.
• Automatically: When you use the betviza platform, certain information is collected automatically through cookies, log files, and web beacon technology.
• Via Third Parties: Information may be verified through payment processors or identity verification services.

Betviza uses your data for the following purposes:

• Account Management: To verify registration and login, and to ensure account security.
• Payment Processing: To process deposits and complete withdrawals.
• Customer Support: To assist you with complaints or issue resolution.
• Security & Fraud Prevention: To detect suspicious activity and keep the platform secure.
• Legal Obligations: To comply with international financial regulations.
• Service Improvement: To analyze user experience and improve the platform.
• Promotional Communications: To keep you informed about new offers and updates, with your consent (opt-out available).

Betviza never uses your data beyond the purposes stated above. If we need to use it for a new purpose, you will be informed in advance.

Betviza may share your information in the following limited circumstances:

• Payment Service Providers: Necessary information is shared with mobile banking providers or banks to process transactions.
• Identity Verification Services: With trusted verification agencies to assist with the KYC process.
• Legal Authorities: With relevant authorities when required by a valid legal order or investigation.
• Technology Partners: With technology service providers essential to platform operations, who are bound by strict confidentiality agreements.

In the event of a company merger or acquisition, user data may be transferred to the new owner. You will be notified in advance if this occurs.

Betviza uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: For login sessions and security – the platform cannot function without these.
• Functional Cookies: To remember your language preferences and other settings.
• Analytics Cookies: To understand which pages receive the most visits.
• Marketing Cookies: To show you relevant promotions based on your preferences (opt-out available).

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to not function properly.

Betviza follows the highest industry standards to protect your data. Our security measures include:

• SSL/TLS Encryption: All communication between the platform and servers is encrypted.
• Database Encryption: All stored sensitive data is encrypted.
• Two-Factor Authentication (2FA): For an added layer of account security.
• Firewall & Intrusion Detection: To prevent unauthorized access.
• Regular Security Audits: Regular audits by third-party organizations.
• Staff Training: Only authorized personnel can access data on a need-to-know basis.

However, no method of transmission over the internet is 100% secure. In the event of a data breach, betviza will promptly notify affected users and take remedial action in accordance with its legal obligations.

Betviza fully supports the following rights regarding your personal data:

To exercise any of these rights, email us at support@betviza.ws or contact our Help Center. We will respond within 30 business days.

Betviza is strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under 18. If we discover that a minor's data has been collected by mistake, we will delete it immediately upon notification and close the associated account.

If you believe a minor is using betviza without your knowledge, please contact our support team immediately.

Betviza may update this Privacy Policy from time to time. If any significant changes are made, we will:

• Send an SMS to your registered mobile number.
• We will send a notification to your registered email.
• Display a notice on the platform upon login.

For minor changes, only the "Last Updated" date at the top of this page will be revised. Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions or concerns about our Privacy Policy, or wish to exercise your rights, please get in touch:

We aim to resolve all privacy-related requests within 30 business days. For urgent matters, reach us via live chat for a faster response.